Troubleshooting Email

“The spam filter ate it!” There are several reasons why an email won’t go through. Malformed Address Check the address. The first thing to check is that you’re sending the email to the correct address.  I have mistyped hundreds of email addresses in my lifetime, sending responses to strangers instead of colleagues or relatives.  I […]

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Troubleshooting Websites

“The Website is down!” When your website becomes unreachable, it can be quite embarrassing. People are eager to access your site, possibly to purchase products, and if it’s offline, they can’t reach you. Several reasons could account for this issue: Local Computer Issue The most frequent cause of a website going down is the local […]

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Viewing Email Headers

Viewing headers is something occasionally required to diagnose delivery issues.  Each email client has their own way of viewing headers: Outlook Gmail Outlook.com RoundMail Webmail Outlook To view headers in Outlook, double-click on the message you are interested in to open it in a new window: In the new window, go to the File tab […]

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