Busix Documentation

instructions

January 12, 2026January 12, 2026

Reset OneDrive to resolve sync issues

If files are missing in your OneDrive folder, or you see the small brown/beige archive box icon overlay on your file icons, and OneDrive is definitely running, and closing/re-opening it doesn’t help, you may need to reset OneDrive. Note: Check that you’re signed into OneDrive using the appropriate account first. Quick method: (refresh, 5-10 mins) […]

1 min read

Resources

October 31, 2025

Download Outlook (classic)

To get the beloved Outlook (classic) – aka the one that actually works Download classic Outlook from Microsoft

1 min read

October 13, 2025October 13, 2025

Collapsing and expanding Outlook folder view

An expanded folder view is shown a floating v icon (the red circle in the picture below), a collapsed folder view is shown as a carat (the blue circle in the picture below) Clicking either of the icons that are circled will either collapse or expand the folder. This applies to any folder or sub […]

1 min read

Resources

February 7, 2025February 7, 2025

Remote Desktop apps

There are now many official Microsoft remote desktop apps: Remote Desktop Connection (mstsc.exe) built-in to all version of Windows. Manually edit the .rdp file with notepad for AzureAD accounts and username format .\AzureAD\email@address.here Microsoft Remote Desktop newer version supporting AzureAD Windows user accounts, but NO multi-monitor support (3D looking raised/shaded icon) Remote Desktop client for […]

1 min read

August 1, 2024November 13, 2025

Sharing files with an external email address

Share a file or folder with a Guest User: 1. Use your web browser to visit https://yoursitename.sharepoint.com/ and locate the file or folder to share. NOTE: If you share a folder, you can continue to put files in that folder, and the recipient will be able to see them without you having to go through […]

2 mins read

instructions

May 30, 2024August 11, 2024

Fixing Web Browsing stalls and reloads

There is a glitch in Firefox and Chrome that is causing slowed downloads and/or needing to refresh the page. In all cases the fix has been to clear the cookies and cache in the browser Firefox 3. Check/Select both options, then Delete cookies and site data Chrome

1 min read

Uncategorized

July 24, 2023August 21, 2023

Installing Storage Drivers When Fresh Installing Windows

Occasionally, when overhauling computers, the fresh install process is not straightforward, and you may not be able to find a hard drive to install Windows onto a partition. In such cases, you will need to download and install storage drivers in order for your hard drive to appear during the installation. Photos to come. Go […]

1 min read

March 1, 2022November 23, 2023

Requesting Files with Microsoft OneDrive

When you need a file from someone, there are any number of ways to get it. A common one is through email, sending the file as an attachment. But email is notoriously insecure, and has a realistic file size limit of 20MB with most mail providers. Instead, you can request someone upload files directly to […]

3 mins read

instructions

December 20, 2021December 20, 2021

Microsoft OneDrive

Microsoft OneDrive is a cloud service: a way to store your files online so you can access them from any device. It runs in the background, letting you use it just like any other file directory. This is great when everything’s working fine, but it can mean that if something goes wrong with OneDrive you […]

2 mins read

instructions

July 29, 2021October 3, 2022

Choose a Default PDF Viewer

Updated 20221003 If you open a PDF on a computer running Windows 10, there’s a good chance it will launch Microsoft Edge — even if there’s another program, like Adobe, that you’d rather use. This is because Windows 10 computers come with Edge pre-installed, and Microsoft wants people to use it. However, it’s possible to […]

3 mins read

Working offline in Outlook

Windows 7 Patched and Custom Install

Windows 10 Updated Install

Viewing Email Headers

Upgrading to Windows 10

Troubleshooting Websites

Troubleshooting Email

Switching Languages on Canadian Keyboards

Sharing files with an external email address

Reset OneDrive to resolve sync issues

Reset OneDrive to resolve sync issues

Download Outlook (classic)

Collapsing and expanding Outlook folder view

Reset OneDrive to resolve sync issues

Download Outlook (classic)

Collapsing and expanding Outlook folder view

Remote Desktop apps

Sharing files with an external email address

Fixing Web Browsing stalls and reloads

Installing Storage Drivers When Fresh Installing Windows

Requesting Files with Microsoft OneDrive

Choose a Default PDF Viewer