Troubleshooting Email

“The spam filter ate it!” There are several reasons why an email won’t go through. Malformed Address Check the address. The first thing to check is that you’re sending the email to the correct address.  I have mistyped hundreds of email addresses in my lifetime, sending responses to strangers instead of colleagues or relatives.  I […]

3 mins read

Troubleshooting Websites

“The Website is down!” When your website becomes unreachable, it can be quite embarrassing. People are eager to access your site, possibly to purchase products, and if it’s offline, they can’t reach you. Several reasons could account for this issue: Local Computer Issue The most frequent cause of a website going down is the local […]

3 mins read

Viewing Email Headers

Viewing headers is something occasionally required to diagnose delivery issues.  Each email client has their own way of viewing headers: Outlook Gmail Outlook.com RoundMail Webmail Outlook To view headers in Outlook, double-click on the message you are interested in to open it in a new window: In the new window, go to the File tab […]

1 min read

Upgrading to Windows 10

Unless you have a pressing business requirement, for example, a specialized printer or scanner that won’t run Windows 10, you should probably be running Windows 10. Windows 11 is currently in its rollout phase. Depending on your hardware, you might or might not be able to download it yet. If you’re interested or curious, give […]

2 mins read

Email Safety and Phishing

The #1 rule is simple-  Don’t click that link!  A phishing email (or text message, or IM) is one sent by a malicious party and designed to trick you into granting that party access to your sensitive data. The scammers who send these emails usually disguise them as something legitimate: your bank, Microsoft, the government. […]

4 mins read