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Overview Maintenance Details

Systems Management Package

Preventative Maintenance

With our special packages, custom tailored each and every time, we take care of general system upkeep.

Be Prepared

At this level of outsourced computer management, we will be on top of all current settings and applications used in the network. In the event of a failure or problem, our approach significantly reduces the time that it would take new or unfamiliar support technicians to learn the history of your system, the nature of any problems and evaluate a course of action. Service calls are billed out separately at our low standard rate.

No Worries

You can rest assured knowing that your production computers are being taken care of by experienced technicians working around the clock. You will also have peace of mind knowing that these services will not take a huge bite out of your budget.

Unified Costs and Reporting

At the end of each month, the technician(s) that worked at your site will write a full report outlining what has been done over the previous time period. A copy of this report will be sent to you and one will be kept in our files for future reference. Your flat rate monthly fees will not vary from month to month, simplifying payments and minimizing your budgetary concerns. Any service calls will be consolidated on this bill, reducing your paperwork.

Initial Analysis and Reporting

To fully customize a maintenance package for your business, we will perform an initial analysis of your network and provide you with a detailed report. We will also assist you in deciding what is best for your individual business' needs.

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